Shipping policy
At Curated Fine Jewelry, we take great care to ensure that every piece of jewelry is packaged securely and delivered safely. Please review our shipping policy below for information about processing, delivery, and international shipments.
Shipping Charges
Shipping costs are calculated based on the destination, shipping method, and the estimated weight and dimensions of your order. The applicable shipping cost will be displayed at checkout before you complete your purchase.
Free Domestic Shipping
We are pleased to offer free domestic shipping on all orders over $300 (after any discounts have been applied). For orders under $300, shipping costs will be calculated based on the weight and size of the package.
Processing Time
Most orders are processed within 1–2 business days. Processing times may vary depending on the item and the consignor’s availability. If additional time is required, we will communicate this with you as soon as possible.
Delivery Time
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Delivery times vary depending on the shipping method selected and the destination. Domestic delivery typically takes approximately 3–7 business days after shipment, although delivery times may vary.
Please note that processing time is separate from shipping transit time.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. You may use the tracking number provided to follow the progress of your shipment.
Please allow time for tracking information to become active after the shipping carrier receives the package.
Shipping Address
Please carefully review your shipping address before completing your purchase. Curated Fine Jewelry is not responsible for delays, delivery issues, or lost packages resulting from an incorrect, incomplete, or outdated shipping address provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. While we will make every reasonable effort to assist, we cannot guarantee changes once an order has been processed or shipped.
Lost or Damaged Packages
We take great care in securely packaging every order. If your package is lost in transit or arrives visibly damaged, you can reach us at matt@mattharrisdesign.com or call us at 5128171962 as soon as possible so that we can assist with the next steps.
When reporting a damaged shipment, please retain all original packaging and take photographs of the package and its contents, as this information may be required for a shipping carrier claim.
Contact Us
If you have questions about shipping or need assistance with an order, please contact Curated Fine Jewelry. You can reach us at matt@mattharrisdesign.com or call us at 5128171962
Thank you for choosing Curated Fine Jewelry. We appreciate your trust and are committed to providing a secure and exceptional shopping experience.
